FAQs

How do I become a volunteer?

A: Becoming a volunteer is quick and easy. Simply register on our site by clicking here. All you have to do is answer a few simple questions and you’re all ready to go! After you’ve created your profile, you can browse our calendar of opportunities where you can directly sign up for shifts. 

 

Do I need to attend an orientation?

All volunteers must watch the traing videos to complete their registration. If you’d like further information you can visit here.

 

What type of volunteer projects do you have?

We have volunteer opportunities available daily. We serve Breakfast Monday- Friday from 8:45 to 11:15am, Dinner daily from 4:45 to 7:15pm. We also have various afternoon opportunities daily. Take a look at our calendar to browse where you can help. 

Can I bring a friend?

Every volunteer must be signed up online first. We do not accept walk-in volunteers. But please do encourage your friends to create accounts and sign up to volunteer with you! 

Can I bring my child to volunteer with me?

Any children under the age of 15 need to be accompanied by a parent or guardian during their volunteer shift. Children must be at least 8 years of age in order to volunteer.

What should I do if I can't make a shift?

 

If you know you cannot make your volunteer shift at least 48 hours in advance, you can easily reschedule your shift on our website. If you have a last minute emergency and cannot make your shift, please email [email protected] or leave a message at 716-884-5375 ext. 202. Or on the weekends call 716-884-5375 ext. 205

Where are you located?

We are located at 394 Hudson Street, Buffalo, NY 14201, on the corner of Hudson Street and Wadsworth Street.

Where should I park?

You can park on any of the streets around Friends of Night People. Hudson St., St. John’s PI., or Arlington PI. are recommended.

Can I volunteer with a team?

If you’re bringing a group to help out during our dinner service, you can bring a maximum of 10 people.If you’re bringing a group to help out during the day, you can bring a maximum of 10 people. Please contact the volunteer coordinator to schedule a group volunteer event.

Do you provide verification of service/school credit?

Once you have completed your volunteer hours, we are happy to provide you with a letter of confirmation on official letterhead, sent via email. This letter is acceptable verification for most courts, schools, and other organizations. To request a letter, send an email to [email protected] with the following information: Full name, reason for letter (court, school, job application, etc.), date needed and proper contact information.  

Can I attend two volunteer shifts in one day?

Yes, you can! If you would like to serve two volunteer shifts in one day at the same location, be sure to register for both shifts on our volunteer portal. 

 

I’m having trouble logging in to my online account, what should I do?

You can contact our Volunteer Engagement Team for any questions you might have! Email us at [email protected] or call us at (716)884-5375 ext 202.